This Privacy Policy explains what personal data yes4d collects from Indonesian players, how that data is used and stored, who it may be shared with, and what rights you hold in relation to your personal information. yes4d is committed to handling your data with the transparency, care, and security it deserves. Please read this document in full before registering an Account or using the yes4d Platform.
Your privacy matters to yes4d. This Policy is written in plain, professional English so that every player in Indonesia can understand exactly how their personal data is handled. If you have questions that this document does not answer, contact the yes4d Data Protection team via live chat or email at [email protected].
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
yes4d acts as the data controller in respect of Personal Data collected from Users of the Platform. As data controller, yes4d determines the purposes and means of processing Personal Data and is responsible for ensuring that such processing is conducted in compliance with applicable data protection principles.
yes4d operates under internationally recognized licensing and compliance standards. All data processing activities conducted by yes4d are governed by the data protection framework applicable to yes4d's licensing jurisdiction and are aligned with globally accepted principles of data protection, including purpose limitation, data minimization, storage limitation, accuracy, and integrity and confidentiality.
If you have any questions about how yes4d processes your Personal Data, or wish to exercise any of the rights described in Section 11, contact yes4d's Data Protection team directly via live chat or email at [email protected] (plain text — not a clickable link).
yes4d collects Personal Data across several categories. The specific data collected depends on your interaction with the Platform and the services you use.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national identity card (KTP) number, passport number | Account registration, KYC verification, age eligibility enforcement |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Account communications, withdrawal notifications, support correspondence |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet registration details (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, browser type and version, device type, operating system, time zone (WIB/WITA/WIT), session duration | Platform security, fraud detection, service optimization |
| Usage Data | Pages visited, games played, bet amounts and outcomes, session timestamps, feature interactions | Responsible gaming monitoring, personalization, product improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Quality assurance, dispute resolution, regulatory compliance |
| Marketing Preferences | Consent status for promotional emails, preferred sports and games, opted-in bonus categories | Delivery of relevant promotions and offers (only where consent is given) |
The majority of Personal Data yes4d holds is provided directly by you during the Account registration process, when completing KYC verification, when making a deposit or withdrawal request, when contacting yes4d support, or when responding to a promotional offer. You are under no obligation to provide any Personal Data to yes4d; however, failure to provide certain categories of data (particularly Identity Data and Financial Data) will prevent yes4d from opening or maintaining an Account for you.
When you access and use the yes4d Platform, certain Technical Data and Usage Data are collected automatically through server logs, session tracking mechanisms, and Cookies (described further in Section 8). This includes your IP address, device identifiers, browser characteristics, and a record of your interactions with yes4d games and features. This data is collected whether or not you are logged in to your Account.
yes4d may receive Personal Data about you from third-party sources in limited circumstances, including:
yes4d processes Personal Data only where a lawful basis for doing so exists. The primary lawful bases relied upon by yes4d are as follows:
yes4d uses the Personal Data it collects for the following purposes:
To create, verify, and maintain your yes4d Account; to authenticate your identity at yes4d Login; to process password reset requests; and to communicate important account-related updates including deposit confirmations, withdrawal processing notifications, and Account status changes.
To verify that you meet the minimum age requirement of 21 years and are otherwise eligible to hold a yes4d Account; to comply with AML screening obligations; and to respond to lawful requests from regulatory or law enforcement authorities where required.
To process deposit and withdrawal transactions via your designated Indonesian payment method (bank transfer to BCA, BRI, BNI, or Mandiri accounts, or e-wallet transfer via OVO, DANA, GoPay, ShopeePay, or LinkAja); to verify that payment accounts are registered in your name; and to investigate and resolve any payment disputes.
To monitor your gaming activity for indicators of problem gambling behavior; to enforce deposit limits, session time limits, and self-exclusion requests you have placed on your Account; and to communicate responsible gaming resources where appropriate. yes4d's responsible gaming obligations are described further in the Responsible Gaming policy.
To detect, investigate, and prevent unauthorized access to your Account; to identify and block fraudulent, abusive, or multi-Account activity; to enforce the restrictions set out in the yes4d Terms & Conditions; and to protect yes4d, its Users, and its payment partners from financial crime.
To respond to your inquiries submitted via live chat or email; to resolve game disputes and payment queries; to improve the quality of yes4d's support operations through quality assurance review of support interactions; and to maintain records of support correspondence for regulatory and audit purposes.
Where you have provided consent, to send you promotional emails, personalized bonus offers, and information about new games and features on the yes4d Platform. Marketing communications from yes4d are always in English and will reference games and offers relevant to Indonesian players. You may opt out of marketing communications at any time without affecting your ability to use the yes4d Platform.
To analyze aggregate usage patterns and game engagement data for the purpose of improving the yes4d Platform experience; to test new features; and to optimize the performance of the sportsbook, live casino, togel, slots, Domino QQ, and Capsa Susun product verticals.
yes4d does not sell your Personal Data to third parties for their independent commercial purposes. Personal Data may be shared only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
yes4d engages third-party service providers to assist in operating the Platform. These providers may have access to your Personal Data solely to perform their contracted services and are bound by written data processing agreements that prohibit them from using your data for any other purpose. Categories of service providers include: KYC and identity verification providers; payment processors and banking partners; cloud hosting and infrastructure providers; customer support platform operators; fraud detection and AML screening services; and RNG certification and game audit laboratories.
Where you play games powered by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft — certain Technical Data and Usage Data (such as your session token and game round data) may be transmitted to the relevant provider's game servers to deliver the game experience. Game providers do not receive your full Identity Data or Financial Data.
yes4d may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. yes4d will, where legally permitted, notify you of any such disclosure request prior to complying with it.
In the event of a merger, acquisition, restructuring, or sale of all or part of yes4d's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified via email prior to any such transfer and will be given the opportunity to close your Account if you do not wish your data to be transferred.
yes4d uses Cookies and similar tracking technologies to enable core Platform functionality, improve your user experience, and collect analytics data. The categories of Cookies deployed by yes4d are as follows:
You may manage cookie preferences through your browser settings. Note that disabling all cookies may prevent certain yes4d features from operating correctly, including the yes4d Login process and live casino game streaming.
yes4d retains Personal Data for as long as is necessary to fulfill the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. The following standard retention periods apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in accordance with yes4d's data disposal procedures.
yes4d takes the security of your Personal Data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. Key security measures include:
While yes4d takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for maintaining the security of your yes4d Account login credentials and for notifying yes4d immediately at [email protected] if you suspect unauthorized Account access.
As a User of the yes4d Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact yes4d's Data Protection team via live chat or email at [email protected]. yes4d will respond to all verified rights requests within 30 days of receipt.
You may request a copy of all Personal Data yes4d holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete Personal Data yes4d holds about you. Some corrections may require KYC re-verification.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to yes4d's legal retention obligations.
You may request that yes4d restricts the processing of your Personal Data in certain circumstances, such as while a dispute over data accuracy is being resolved.
Where processing is based on your consent or a contract, you may request that yes4d provides your Personal Data in a structured, machine-readable format.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
The yes4d Platform is strictly intended for adults aged 21 years and above. yes4d does not knowingly collect Personal Data from individuals under the age of 21. Age verification is conducted as part of the KYC process, and any Account found to belong to a person under 21 will be immediately suspended, with all associated Personal Data retained only to the extent required to fulfill AML and regulatory obligations, then securely deleted.
If you believe that a person under the age of 21 has registered an Account with yes4d or has accessed the Platform, please contact yes4d support immediately at [email protected]. yes4d will investigate and take appropriate action promptly.
yes4d operates internationally and, in certain circumstances, your Personal Data may be transferred to and processed in countries outside Indonesia. Such transfers may occur when data is processed by yes4d's cloud infrastructure providers, KYC verification partners, game content providers, or AML screening services whose systems are hosted in jurisdictions other than Indonesia.
Where Personal Data is transferred internationally, yes4d ensures that appropriate safeguards are in place to protect your data to a standard consistent with the data protection principles set out in this Policy. Safeguards may include contractual data protection clauses, adequacy determinations, or other recognized transfer mechanisms applicable under the laws of yes4d's licensing jurisdiction.
By registering an Account and using the yes4d Platform, you acknowledge and consent to the transfer of your Personal Data to other jurisdictions as described in this section, subject to the protections described above.
The yes4d Platform does not include links to external third-party websites. All navigation within the Platform remains within the yes4d domain. However, if yes4d's game streaming infrastructure temporarily routes your browser through a third-party content delivery network (CDN) for performance purposes, that CDN provider's own privacy practices will govern the limited Technical Data processed during content delivery. yes4d does not control the data practices of CDN providers but selects only reputable providers bound by appropriate data protection obligations.
yes4d reserves the right to update or replace this Privacy Policy at any time to reflect changes in the Platform's data processing practices, applicable law, or regulatory guidance. Material changes to this Policy will be communicated to registered Users via email notification to the address associated with your Account and/or via a prominent notice on the Platform, not less than seven days before the amended Policy takes effect.
The "Last updated" date at the top of this document will be revised each time a new version of the Policy is published. Your continued use of the yes4d Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not accept the changes, you must cease using the Platform and request Account closure before the amendment's effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or to yes4d's processing of your Personal Data, please contact the yes4d Data Protection team using any of the following channels:
If you are not satisfied with yes4d's response to a data protection complaint, you have the right to escalate your complaint to the data protection supervisory authority applicable in your jurisdiction. yes4d will cooperate fully with any such authority in the investigation of a complaint.
For matters relating to account security, suspected unauthorized access, or self-exclusion requests, please contact yes4d support via live chat immediately. For responsible gaming inquiries, visit the Responsible Gaming page.
Data Protection Commitments
Every yes4d player in Indonesia can trust that their personal information is handled with the highest standards of care, security, and transparency.
Every data transmission between your device and the yes4d Platform — including yes4d Login, deposits, and withdrawals — is protected by SSL/TLS encryption. Your financial data and identity documents are also encrypted at rest.
yes4d enforces a mandatory KYC process that verifies every player's identity and confirms they are at least 21 years of age before funds can be withdrawn. This protects both our users and the integrity of the Platform.
yes4d only sends promotional communications to players who have explicitly consented. You can withdraw your marketing consent at any time — via your Account settings or by contacting support — without any impact on your playing experience.
yes4d does not sell, rent, or trade your Personal Data to any third party for their independent commercial use. Data shared with service providers is governed by strict contractual data processing agreements.
yes4d retains your Personal Data only for as long as necessary. Once the applicable retention period expires, your data is securely deleted or fully anonymized in line with yes4d's data disposal procedures.
Access, correction, erasure, portability — yes4d responds to all verified personal data rights requests within 30 days. Contact the Data Protection team via live chat or email at any time to exercise your rights.
Now that you understand how yes4d protects your data, explore the full range of games and sports betting available on the Platform — or log in to your Account to get started.